Regardless of where you are in the world we can support you. Whether via our reseller network or directly with us, we provide multiple methods for you to log calls.
Method 1: Via online help. This is our preferred method. By clicking on the Help link in the top-right hand corner of most easyCMDB screens, you can access the Make Request link. This provides a pre-populated form that you can use to submit a request directly into our fault database.
Method 2: Via e-mail. Simply e-mail your request according to your geographic location as follows:
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Your request will be routed to your local support representative and logged in our system.
Method 3: Via telephone. Call your local reseller or us directly.
We use easyCMDB internally to manage all your requests.